Top 5 Reasons Why Working In Retail Sucks

As long as I can remember, I’ve always told myself that I wouldn’t work retail. Just being your average customer in a store I could see how people treated the store and the employees, and I definitely didn’t want to be a part of that. I used to work your average 9-5 job in a doctor’s office, and let me tell you, the switch was shocking. Well now here I am, your average retail employee (stock associate) for a store dedicated to everything related to babies and children. Here’s my Top 5 List:

  1. The Pay

    Retail doesn’t pay well for starters. The minimum wage here in New York is $11.00/hr. Most jobs start at that or maybe a little above that based on your experience.

  2. The Hours

    I got lucky as my schedule is consistent. I work from 6am-1pm four days a week and it never changes which I like. The hours do take a toll on me though. But talking to others I found out that shifts usually aren’t like that. It can change sporadically leaving you with no time for anything (hanging out, errands, etc).

  3. Coworkers

    First off, let me say that whatever job you work at there will always be someone you don’t like. But the thing with retail is everyone isn’t treating it like a career job (except managers…maybe) so nothing gets done or it doesn’t get done well. You’ll either be the one slacking off if you’re only working there for some side cash or you’ll be the one doing everyone’s work to keep the store running.

  4. Customers

    “The customer is always right”. You may have heard this slogan and it’s obviously not true. But with management shoving it down your throat every minute, it’s hard not to hold a grudge. Customers can be downright rude, obnoxious, and MESSY. I don’t even work up front as a cashier or at customer service and I still get those types of customers some days. I learned just how much packaging customers destroy (and then complain why there’s no nice boxes out….if they didn’t ruin packages there would be some nice ones out!) Putting things in wrong places wouldn’t seem like such a big deal but coming from someone who has to find the right spots for everything it’s hard work. Trying to use expired coupons, trying to return items that they broke and wasn’t broken to begin with (it doesn’t work like that), I could go on but I digress.

  5. Holidays

    This goes back to bad hours, as you know most retail stores are open on major holidays. Which means we have to suffer with an influx of customers and since most people will call out or not show up, everyone gets upset (customers and employees).


Now if anyone else reading this works retail, I feel your pain. And if somehow you enjoy your job…give me your tips!